Can't Connect to Wi-Fi

Can't Connect to Wi-Fi

If you can't connect to a Wi-Fi network on your Microtill Pad, follow these steps.

Before you begin, make sure that:
  1. Other devices can connect to your network. If they can't connect, you may need to restart your network equipment.
  2. Airplane Mode is off. To check, swipe down from the top of the screen and tap Wireless. If Airplane Mode is On, tap Off to enable wireless connectivity.
  3. You know your Wi-Fi password. If you've forgotten or don't know your Wi-Fi password create a support ticket.
Instructions
  1. Restart your Wi-Fi connection on your device. Swipe down from the top of the screen and tap Wireless and then tap Wi-Fi. Next to Wi-Fi, tap Off. After you turn off your Wi-Fi connection, tap On to turn it on again.
  2. Restart your device. Press and hold the Power button for 40 seconds or until the device restarts automatically. If your device restarts automatically before 40 seconds has passed, release the Power button. If your device does not automatically restart after 40 seconds, press the Power button to turn it on.
  3. Move closer to your Access Points. From your device, check if you can connect to your Wi-Fi network. If your network doesn't appear in the list, tap Scan from the Wi-Fi menu. If you still don't see Microtill EPOS network, you can add it manually to your device.
  4. Restart your Network Equipment. Unplug the power from your network switches and from any access points, wait a full 30 seconds and then plug the power back in. After your equipment turns on, wait another 30 seconds before attempting to connect again.