Below is a list of Error Messages that you may run into during normal operation of the Tills. Potential solutions are provided next to each error in order to hopefully speed up the resolution of the issue. If the steps provided do not resolve the ...
Dallas keys not working
If you are unable to sign on, please follow the steps below. Test all Dallas keys first. If one is working than the rest may not be configured correctly. If all of your Dallas keys are not working, you may need to restart the EPOS system. After the ...
If your till system doesn't seem to be powered on, follow the below steps Instructions Powered on. Check to make sure no one has unplugged your EPOS terminal from the mains. UK Plug Make sure that the power switch is on. Plug in something else into ...
No response from terminals
If the error message "No response from terminal #" appears, please follow the below steps. Reconnect. Press YES to retry to connect, if this error instantly returns then the EPOS terminals aren't communicating correctly. Disconnect. Press NO to stop ...
Unable to open table
Error: Check No Busy Check Number Busy, abbreviated to "Check No Busy" is displayed when the table is locked on another device or if the table wasn't held correctly due to network interference or an unexpected shutdown. Before following the below ...